At Enfield Royal Clinics in Islamabad, we are committed to giving excellent healthcare services while ensuring that every patient’s rights, privacy, and safety are protected. However, we build trust and create a safe, welcoming setting for all customers with our rules. Below, we describe your rights and responsibilities as an important patient.

Your Rights as a Patient

Our staff dedicates itself to giving you top-notch services and deserves great care and attention as a patient. We will tell you our rules before treatment starts to ensure a smooth and satisfying experience.

Written Consent and Preferences

Patients or their guardians have the right to provide writing permission for healthcare choices. Therefore, our team will make choices in your best interest, even if specific views are not mentioned.

Freedom to Accept or Decline Treatment

You have the freedom to accept or refuse any suggested treatment, medicine, or surgery. Our team will fully respect your choice while giving help on the best course of action.

Privacy and Confidentiality of Information

Your information will be treated with the greatest security. However, we encourage patients to bring a valuable person for help if needed.

Respect and Dignity for All Patients

We teach our staff to offer skilled and friendly care to ensure your comfort and respect. 

Right to Know About the Doctor’s Qualification

You have the right to know about your healthcare provider’s skills, experience, and information. Therefore, we will be transparent about the people involved in your care.

No Restriction

You are not limited in any way during your stay.

Right to Get Emergency Treatment

For pressing medical needs, quick help will be given. So, we prioritize cases to ensure quick and effective care.

Commitment to High-Quality Care

Our clinic values offering healthcare services of the best quality, sticking to strict standards for your safety and happiness.

Open Communication Channels

We welcome open discussion. However, If language is a problem, we can arrange for a speaker to help during your talks.

Pre-Treatment Consultation

Before any treatment, you can plan a meeting to gain information about the process, risks, and expected results.

No Discrimination

We treat every customer properly, regardless of race, language, country, or background.

Right To Have Appropriate Pain and  Management

Pain care is an important part of our services. Rest assured, we use better ways to lessen pain during and after treatment.

Access to Your Medical Records

You or your legal guardian may view your medical information upon request. Therefore, we keep organized records to ensure openness and ease.

Understanding Discharge Policies

The discharge process will be discussed fully. The choice to leave is yours, and we will not place any needless limits.

Transparency About Treatment Costs

We provide a full breakdown of prices before treatment starts. You will share any extra charges to avoid surprises.

Avoid Smoking on Clinic Premises

The clinic bans smoking to keep a safe environment for everyone.

Observing Visiting Hours

Visitors ensure a peaceful environment for staff and patients during set calling hours.

Financial Responsibility and Cooperation

Patients are responsible for settling cash duties related to their care. So, we welcome quick payments to help keep smooth operations.

Adherence to Authorized Medication Use

Only use drugs suggested by our doctors. However, strict drug regulations are in place to ensure patient safety.

Contact Us for More Information

If you have questions, problems, or comments, we are here to help. Contact us anytime to talk about your wants or share any problems. We value your trust and are committed to providing a safe, helpful healthcare experience.